Commercial referrals without spreadsheet tracking
Commercial litigation teams refer clients with tight timelines. Track preparation status, outstanding documents, and fee status on one matter record instead of email chains.
Commercial dispute resolution
Commercial mediation matter management for Australian ADR practices
Manage lawyer-referred commercial matters with document collection, fee splitting, session coordination, and a matter audit trail — from booking through post-mediation close.
Lawyer coordination built in
Referring solicitors upload briefs through a secure portal and see key milestones. You control the mediation process; they get visibility without daily phone calls.
Session day and close
Send location or video details to all participants from the matter file. Record outcomes and final correspondence after the session — keeping confidential notes on the matter record.
Features
Mediation document management, deadlines, and matter records.
Built for independent mediators and small ADR practices running private matters — not a directory, not a court system, and not a replacement for professional judgment.
Your own booking page
A branded page on your website where parties enquire or book directly. Show your NMAS accreditation, session types, and availability — professional from the first click.
Both parties, equally informed
The second party confirms they agree to mediate. Both verify their contact details. Automatic reminders keep everyone aligned — so no one arrives surprised or unprepared.
Pre-mediation intake and documents
Parties complete intake forms and upload position papers through a secure link in their email. Track what is still outstanding before session day. They can save progress and return later — no passwords, no accounts.
Fees collected your way
Send payment requests, split fees between parties, or mark fees paid manually. Money goes directly to your practice — we never hold client funds.
Scheduling, deadlines, and reminders
Set your availability, hold tentative slots, and avoid double-bookings. Automatic reminders for outstanding payments, missing documents, and upcoming sessions — so preparation deadlines are visible without manual follow-up.
Matter file with audit trail
Reschedule, cancel, or mark a matter complete. Record the outcome, send confirmation letters, and keep confidential notes secure. One record with matter history from open to close — not scattered across inboxes.
Lawyer updates without the phone tag
Referring solicitors get a read-only view of matter progress, a timeline of key events, and a secure way to upload briefs — without calling you for every update.
In-person, virtual, or hybrid
Set session location, waiting room links, and separate caucus rooms. Use your preferred video platform — add the link once and parties receive it in their session confirmation.
Grow your reach
Opt in to the public mediator directory so new parties and referring lawyers can find you. Panel registries can connect their own booking flows when you are ready.
Fees are collected through secure online payment and go directly to your practice. CounselOS Mediation never holds client money on your behalf.
Add your preferred video meeting link for virtual or hybrid sessions. Parties and lawyers receive it in their session confirmation — no special software required on your side.
The mediator directory is optional. Practices choose whether to appear — it helps parties and lawyers find you, but it is not a neutral-selection service.