Independent mediators
Solo
$99/month
- Mediators
- 1
- Matters
- up to 40 active
- Your own booking page
- Party intake and document collection
- Fee requests and payment reminders
- Session reminders and matter records
- Month-to-month, cancel anytime
Pricing
Per practice, not per party.
CounselOS Mediation is priced for mediator practices — not per seat, not per matter, not per booking. One subscription covers your booking page, intake, fee collection, reminders, and matter records.
All prices in AUD, GST inclusive. No setup fees. No charge to parties for using intake or payment links.
Early-adopter pricing is confirmed during onboarding. No per-party charges on Solo or Practice plans. Payment processing fees are set by your payment provider, not CounselOS Mediation.
Plans
Small mediation practices
Practice
$249/month
- Mediators
- up to 4
- Matters
- up to 150 active
- Everything in Solo
- Multiple mediators on one practice
- Lawyer representative portal
- Mediator directory listing
- Priority onboarding support
Registries and ADR providers
Panel
Custom
- Mediators
- Custom
- Matters
- Custom
- Everything in Practice
- Panel registry integration
- Multi-practice coordination
- Dedicated success contact
- Annual agreement option
Included on every plan
- Australian-hosted matter data
- Branded emails to parties and lawyers
- Both-party confirmation workflow
- Automatic payment and document reminders
Pricing questions
Is pricing per mediator or per practice?
Per practice. A solo mediator on the Solo plan pays one subscription regardless of how many matters they run. The Practice plan covers up to four mediators under one practice account.
Are parties charged to use intake or payment links?
No. Parties never pay CounselOS Mediation. Any fees are between them and your practice, collected through your normal payment setup.
Is there a fee per booking or per matter?
No on Solo and Practice plans. Your subscription includes booking, intake, reminders, and matter records without per-matter surcharges.
Can I cancel month to month?
Yes on Solo and Practice. No lock-in contracts or exit fees on standard plans. Panel agreements may use annual terms by arrangement.
What does onboarding include?
Practice setup, booking page configuration, fee arrangement templates, and a walkthrough of your first matter. We aim to have you accepting bookings within a few days of sign-up.