Referring solicitors and dispute resolution teams
Mediation coordination for law firms — without the chase.
When you refer clients to an independent mediator, you need organised matter handling — without becoming the go-between. CounselOS Mediation keeps you updated, lets you upload briefs securely, and gives your clients a straightforward path through intake and payment. It complements your firm systems; it does not replace legal practice management.
What changes for your firm
See matter status at a glance — booking confirmed, intake complete, fees paid
Upload mediation briefs securely without emailing attachments
A clear timeline of what happened and when
Clients guided through intake without your staff chasing paperwork
Works alongside your existing practice management — no double entry
For your clients
Your clients receive clear, branded emails at each step. No new accounts, no confusing portals — just a secure link and plain instructions.
The lawyer view is read-only: status, timeline, and brief upload. It complements your firm systems — it does not replace them.CounselOS Mediation is built for mediator practices, not as full legal practice management for law firms. Referring solicitors use a read-only portal to track referred matters and upload briefs. Firms that need matter management, trust accounting, and governed AI for mediation preparation should explore CounselOS at counselos.au.
Questions for referring law firms
Does CounselOS Mediation replace our firm practice management system?
No. The lawyer portal is read-only for referred matters — status, timeline, and brief upload. It complements your existing matter management, trust accounting, and document systems. Firms that want integrated mediation preparation workflows with governed AI should explore CounselOS at counselos.au.
Can our clients upload documents without our staff chasing them?
Yes. Parties complete intake and upload documents through secure email links with automatic reminders. Your clients follow a structured path; your team sees progress without playing go-between.
Is confidential brief material handled securely?
Lawyers upload briefs through the secure portal. Matter data is stored in Australian-hosted storage, separate from scattered email attachments. CounselOS Mediation does not provide legal advice or access privileged firm matter files beyond the referred mediation matter.